Privacy Policy

Your privacy is our priority. Learn how Rupee Falcon collects, uses, and protects your personal information.

Privacy Policy

Rupee Falcon (hereinafter referred to as "Rupee Falcon," "we," or "the Company") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, transmit, and protect your personal information when you download, register for, access, or use the Rupee Falcon mobile application and its related services (collectively referred to as "the App").

By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy. For data processing activities requiring authorization under applicable laws, we will obtain the necessary consent from you before processing the relevant information.

1

Information We Collect

Depending on the features you use and the services you apply for or utilize, we may collect relevant information through various means.

1.1 Personal Information

When you undergo identity verification or apply for relevant financial services, you may be required to provide us with the following information:

Name, mobile phone number, date of birth, employment details, income details, marital status, bank account details, and identity documents.

We use the aforementioned information to create and maintain your user profile, verify your identity, assess eligibility, and provide the services supported by the App.

1.2 Location Information

Subject to your granting the necessary permissions, we may collect approximate device location information for identity and fraud risk checks, risk analysis regarding applications, provision of relevant features, and enhancement of service reliability.

1.3 Installed Application Information

Where permitted by law and necessary for specific functions, we may access information regarding applications installed on your device and use this as a factor for fraud prevention and risk analysis.

We use such information solely for legitimate purposes related to our services and do not make financial service decisions based solely on the presence or absence of any specific installed application.

1.4 Camera

The App may request access to your device's camera when you choose to photograph identity documents or complete identity and facial verification. Images captured during verification are not retained beyond the completion of the verification process.

1.5 Device Information

We may process device-related information to identify the device, ensure account security, detect anomalous activity, prevent fraud, and support technical and risk management operations.

1.6 SMS Information

Upon your granting of SMS permissions, we may read SMS messages related to finance or transactions, such as payment notifications, transaction alerts, or bank-related notifications. Relevant information may be used to understand financial activity, verify the information you submit, support eligibility analysis, and identify potential fraud or anomalous behavior. We do not read the content of private text messages unrelated to financial services.

Data is encrypted and transmitted to our secure server (https://upload.rupeefalcon.net) and deleted after the credit assessment is complete—unless regulations require a longer retention period.

2

How We Use Your Information

We may use the collected information for the following purposes:

  • Creating and managing your user account;
  • Verifying your identity and the information you submit;
  • Assessing your eligibility for relevant credit services;
  • Supporting credit limit assessments and risk analysis;
  • Analyzing relevant financial indicators related to repayment capacity;
  • Detecting, preventing, and investigating fraud, abuse, or anomalous behavior;
  • Protecting the app, users, and systems from security threats;
  • Providing customer service and handling your inquiries;
  • Improving app functionality, user experience, stability, and service quality;
  • Fulfilling applicable legal, regulatory, and compliance obligations.

Where reasonably necessary, we may combine information from different sources to achieve the processing purposes described above.

3

Information Sharing and Disclosure

Rupee Falcon does not sell your personal information for monetary gain.

We may provide or disclose certain information to relevant third parties when necessary to operate the app or achieve the purposes described in this Privacy Policy, including:

  • Fraud prevention and risk management service providers;
  • Government agencies or regulatory bodies as required by law or regulation.

We require relevant third parties to process personal information only within the scope of authorization and to implement reasonable security measures.

Unless permitted by law or explicitly stated otherwise, we do not authorize service providers to use your personal information for independent purposes unrelated to the services they provide to us.

4

Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, modification, disclosure, loss, or misuse.

Depending on the nature of the information, we may implement the following security measures:

  • Encryption protection during transmission;
  • Data access restrictions;
  • Identity authentication and authorization controls;
  • Security monitoring;
  • Internal data access management;
  • Technical measures to identify anomalous access.

Although we implement reasonable security measures, no method of electronic data transmission or storage can guarantee absolute security. Therefore, we cannot guarantee that personal information will be immune to security risks in all circumstances.

5

Data Storage and Retention

We retain personal information for the period necessary to fulfill the purposes described in this Privacy Policy, based on actual business needs, unless a longer retention period is required or permitted by law or regulation.

Specific retention periods may depend on:

  • The type and sensitivity of the information;
  • The specific purpose for which the information was collected;
  • Whether your account or service relationship remains active;
  • Legal, regulatory, financial, or dispute resolution requirements;
  • Security and anti-fraud needs.

When the relevant information is no longer necessary for retention, we may delete or anonymize it, or otherwise render it incapable of being reasonably linked to your identity, except where otherwise required by law.

6

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

  • To access the personal information we hold about you;
  • To request the correction of inaccurate or incomplete information;
  • To request the deletion of certain personal information, subject to legal requirements;
  • To withdraw your consent for data processing activities based on consent;
  • To object to or request restrictions on specific data processing activities;
  • To understand how your personal information is processed.

If you wish to exercise your privacy rights, please submit a request using the contact details provided in the "Contact Us" section of this Policy.

To protect the security of your account and personal information, we may reasonably verify your identity before processing certain requests.

7

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technological advancements, legal requirements, or adjustments to our data processing practices.

When the policy changes, we will update the effective date at the top of the policy.

If required by law or if the changes are significant, we may provide further explanations via in-app notifications, website announcements, or other reasonable means, and obtain necessary consent where required by law.

We encourage you to review this Privacy Policy periodically to stay informed about our latest information processing practices.

8

Your Consent

For data processing activities that require user consent by law, we will provide you with the appropriate options to grant authorization or consent before the relevant processing begins. By voluntarily submitting personal information, granting relevant device permissions, or continuing to use specific features after seeing the corresponding prompts, you consent to the processing of such information in accordance with this Privacy Policy, to the extent permitted by applicable law.

If the processing is based on your consent, you may withdraw that consent at any time. Such withdrawal will not affect the lawfulness of data processing activities carried out prior to the withdrawal.

Contact Us

If you have any questions, comments, complaints, or requests regarding this Privacy Policy, the handling of personal information, data security, or privacy rights, please contact us via the following channels:

Contact Email: help@rupeefalcon.net

We will handle your privacy-related requests in accordance with applicable laws, regulations, and internal procedures.